Why Is The DVD Player Not Reading My Disc?

When inserting DVDs, you’ll need to make sure the TV is in DVD mode.

Double-check that the disc is a DVD and not a Blu-ray disc instead.

Check that the label side of the DVD is facing towards the back of the TV, with the shiny side of the DVD facing forwards towards the screen. Try inserting more than one disc, and if none of them load or work correctly, please contact ENGLAON’s Customer Service team via email at service@englaon.com.au